Marketing is paramount in any company where they look to maintain their customers and communicate their information about their products and services in a different way, also targeting new markets or new customer segments in imperative.
CRM Marketing offers all that you need in marketing activities it will help you to classify your customer's data into different segmentation and design a marketing campaigns as per your marketing plan, a campaign can design to send an Email, SMS, cold call. With intelligence KPI's your marketing decision will be better.
When it comes to sales management, it will be a win or loss. Excellence is the minimum and achievement is necessary. Not only that also the continuity of the information and the centric of data is the engine that generates business.
CRM Sales will manage your sales force in a simple way, so sales process can create as per your industry need and all sales activities will recorded, managers notified about all-important actions or informed about any performance variants. Robust sales forecast that generated from the pipeline will lead to achieving. All that you need about to manage your sales force and make quota is here.
After sales support is the other side of the success story. Nothing should leave to chance, every move should be right, on time and with value, a customer is not always right, but a customer is always the customer, he trusted and bought from you, so they need a correct and complete service.
CRM Services will automate the service processes to make sure no fail. In addition, it will treat all customer's support tickets from start to end, the system will escalate any delay on any service to managers to make decisions, and it will guide the team on how to do the service correctly and on time with no fail.
Netsoft Customer Relationship Management (CRM) is your tool to manage your sales, marketing and services team activities, achieve your sales target by using the pipeline management functionality available in the CRM and change the game by pulling the market using our marketing campaign. On the other side, Netsoft CRM will give you the 360-degree view of all your customer transactions starting from the first contact into sales steps until transactions history with required details in different aspects sales, marketing, services or financials.